Transit Operator Full-Time or Part-Time ID - 12555

General Description

 

Metro Transit is now hiring for permanent part-time AND full-time transit operators.

COLLEGE AND UNIVERSITY STUDENTS: Do the hours of a part-time Transit Operator fit your schedule? Work limited hours in the morning and afternoon on weekdays to drive Supplemental School Service and earn $26.46 an hour! Only work when the Madison Metropolitan School District is in session.

Metro provides a 13-to-15-week paid training program for full-time Transit Operators (and a shorter period for part-time Operators.) Even if you have never driven a large vehicle before, our instructors will help you become a confident Transit Operator! During this thorough training, you will receive support while you get your Commerical Driver's License (CDL) permit, your CDL license, and learn the policies and procedures necessary to be a successful Transit Operator. 

This is responsible work to transport passengers in the City of Madison and surrounding areas. Employees must exercise skill and judgment in operating transit vehicles in a safe, reliable and courteous manner. Work is performed under the direction of one or more Transit Operations Supervisors.

You do not have to have a CDL permit to start!


Metro Transit will train successful candidates to get their Commercial Driver's License (CDL) permit and license during the training period. Candidates are required to pass the both the written and road tests during that portion of training after hire to continue employment with Metro Transit.

Benefits Include:
health, dental, vision, income protection and life insurance (full-time positions)
health insurance option with no monthly premium for 100% full time Operators 
paid training
pension - automatic retirement savings with employer match (full-time employees)
free uniforms
paid parental leave for birth or adoption (for eligible employees)

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.
 

Employees will serve a one (1) year probation period.  During the initial training period of 13 to 15 weeks, Transit Operators will be scheduled for approximately 40 hours per week. (STUDENTS: Inquire about training during the summer to be ready to work while school is in session.) Following the training period, part-time Transit Operators will work 15-20 hours per week working split shifts to cover the opening and closing hours of the Public Schools. Full-time Transit Operators will work 40 hours per week in a variety of shifts, and must be available to workdays, nights, weekends, and holidays as scheduled. Good attendance is essential to continue employment.

This recruitment may be used to fill current vacancies and future vacancies for up to six (6) months.

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Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community. 

Examples of Duties and Responsibilities
Operate a transit motorcoach vehicle to safely, reliably and courteously transport passengers in the city of Madison and surrounding areas. Adhere to adopted routes, schedules, and operating policies and procedures.
Assist passengers in getting on and off the bus. Safely operate ramp and assist in placement of wheelchairs or other similar mobility assistance devices for individuals with disabilities, including repositioning passenger seats, and secure wheelchairs/mobility assistance devices.
Identify safety or vehicle operations problems and report to supervisor or dispatcher for action. Report accidents, following applicable policies and procedures. Complete accident report forms.
Maintain effective passenger/customer relations. Answer questions and assist passengers as appropriate. Respond to a wide variety of operations and customer relations issues such as: medical emergencies, passengers who are lost or disoriented, emergency road conditions and other situations by taking action and/or notifying a supervisor or dispatcher. Inform passengers of ridership rules and regulations.
Program and operate a fare box, as taught during training. Issue transfers and honor passes in accordance with established procedures. Operate the numeric key pad on a mobile data terminal (MDT). Prepare reports and maintain records as requested.
Perform related work as required.
Minimum Qualifications
All applicants will be evaluated against the driving record standards listed below.  Depending on the number of candidates who pass the driving criteria, random selection may be used to determined who will move forward to interview.  

 

Applicant's Driving Record

 

An applicant's driving record will be evaluated. If an applicant has held a driver's license in another state in the past five (5) years, the applicant is required provide a copy of their driving record abstract from that state.

IF AN APPLICANT HAS ANY OF THE FOLLOWING ON THEIR DRIVING RECORD, THEY WILL BE DISQUALIFIED FROM THE PROCESS:

Six (6) or more points against an applicant's Wisconsin driving license, or
Operating While Intoxicated (OWI) conviction in the past five (5) years, or
One (1) Operating While Intoxicated (OWI) conviction against a driver's CDL, or
One (1) revocation in the last year, or
Four (4) or more moving violations within the last five (5) years; including at least one (1) moving violation in the last two (2) years.
The successful candidate will possess the following:

Ability to apply the rules of the road and applicable laws. Ability to operate a motor vehicle in a safe and responsible manner.
Ability to maintain prescribed safety standards. Ability to exercise judgment in emergency situations. Ability to identify and report vehicle mechanical defects. 
Ability to interact appropriately and courteously with patrons and maintain effective passenger and public relations. Ability to work effectively with multicultural communities.
Ability to understand and communicate effectively in English. Ability to understand and follow written instructions, policies and procedures, including highway traffic signs/signals, and other official inquiries.  Ability to read maps/schedules and complete routine written reports/records.
Ability to maintain adequate attendance.
Driving experience preferred.
Review the classification specification online for a complete list of the knowledge, skills, and abilities for this position.

Special Requirements
At the start of employment, a Transit Operator must be at least 18 years of age, as required by U.S. Department of Transportation regulations, have a safe driving record and have passed all job-related tests, including a pre-employment physical exam.

A valid Wisconsin Driver's License is required by the time the employee takes the Commercial Driver's License permit test (during the first two weeks of training.) 

It is fine to already have a Commercial Driver's License or permit and endorsements upon hire, but not required. Candidates without a permit/license will be required to pass the Commercial Driver's License (CDL) Permit Test. All candidates will be required to pass the CDL Skills Test administered by Metro Transit after initial paid training as a condition of continued employment. Employees are responsible for maintaining a CDL with proper endorsements.

Employees need their birth certificate or valid passport in order to get their CDL permit, and it can take several weeks to get a copy, particularly from out of state if they don't already have it. Successful candidates should begin the process of requesting their birth certificate once they are offered and accept the position.

Physical Requirements:

Ability to remain seated for four (4) hours at a time, and up to eight (8) hours with limited breaks to stretch.
Ability to exert strong pressure with legs and feet on heavy foot pedals almost continuously for acceleration and with great frequency for braking.
Ability to apply up to fifty (50) pounds of effort frequently for required tasks; including constantly pushing and pulling a heavy steering wheel.
Ability to reach high above their heads to change destination signs on assigned buses.
Ability to stoop, kneel, bend, lift, and pull heavy objects in order to perform routine and emergency tasks, including to secure straps for wheelchairs on the bus.
For a detailed explanation of the physical demands, please review the class specification online.

Metro Transit has adopted the physical qualification standards provided in the Federal Motor Carrier Safety Regulations of the Federal Highway Administration. These standards permit the hiring of qualified individuals with disabilities, as required by the Wisconsin Fair Employment Act, Sec. 111.34(2)(c), Wisconsin Statutes.  The successful candidate must be able to pass the Metro physical with either a 2-year certification or re-certifications for a 2-year period.


* Payroll title for this position is Transit Operator. Salary listed is at step 3 per Union agreement

 

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