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Key Account Manager ID - 13580

Job Description:

Our Key Account Managers are highly motivated, goal-oriented and strong communicators who succeed in a fast-paced and competitive environment. They set and maintain high standards of service and reliability and we take pride in their contributions. As such, we are committed to recruiting, training, and retaining intelligent and tenacious individuals.

What we offer you

  • Competitive compensation package (base + uncapped incentives).
  • The training, knowledge, and tools you will need to succeed.
  • Medical, dental, vision + free life, and telehealth insurance.
  • Excellent 401(k) with 4% match, vested immediately once eligible.
  • Paid time off, paid volunteer time off, and paid holidays.
  • A fast-paced, competitive, and team-oriented atmosphere.   

Responsibilities

  • Serve as the lead point of contact for the company’s key accounts, and internal teams.
  • Develop and maintain strategic long-term trusting relationships with customers to ensure organic growth, account expansion, and network selling.
  • Anticipate customer needs and perform macro-level problem solving while maximizing customer satisfaction.
  • Manage top and bottom lines for assigned book of business while ensuring company objectives are met.  
  • Plan, organize, and facilitate quarterly business reviews, annual bid packages, and other virtual and/or customer-facing meetings.
  • Collaborate with external and internal teams to ensure that customer needs are understood and supported.
  • Use established tools, software, and processes and ensure all data is updated and accurate.

Qualifications


Company Description:

About us

  • We are committed to helping our customers (shippers and manufacturers in every industry) grow by facilitating the movement of their products and managing their supply chains. Our team is committed to getting the job done, whatever it takes.
  • Named one of "Dallas 100 fastest-growing private companies in North Texas" by the Dallas Business Journal in 2019 for the 4th consecutive year in a row.
  • Named one of “Transport Topics’ 100 Top Freight Brokerage Firms” in 2020 for the 3rd consecutive year in a row.
  • In business for over 20 years with 6 offices located in Brighton MI, Dallas TX, Frisco TX, Hurst TX, San Antonio TX, and Southlake TX.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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