Dynamics 365 CRM Support Specialist ID - 13541
Job Description
Salary: $80000.00 to $115000.00 yearly
Description
We are actively searching for a Dynamics 365 CRM Support Specialist to join our team in Fountain Valley, California. In this role, you will be a crucial part of our operations, providing support to our users, implementing applications, and contributing to development. Your work will encompass a variety of tasks, including the creation of workflows and reports, as well as user training and support.
Responsibilities
• Assist users in utilizing Microsoft Dynamics CRM Field Service, particularly in the areas of Cases, Work Orders, and Schedule Board functionality.
• Develop and implement Power Apps to enhance user experience and productivity.
• Contribute to the implementation process, ensuring smooth and efficient application rollouts.
• Leverage your knowledge of Business Central and Project Operations to support daily operations.
• Utilize advanced Excel skills to manage and analyze data effectively.
• Employ Configuration Management techniques to maintain system stability and efficiency.
• Provide high-level customer service, resolving inquiries and issues promptly.
• Train and support users, fostering a comfortable and productive environment for application use.
• Utilize Reporting Tools such as Power BI to create comprehensive and understandable reports.
• Apply Accounting Principles and General Accounting knowledge in managing financial aspects of the system.
• Create workflows that streamline processes and enhance user experience.
• Manage Work Orders and Service Desk Tickets, ensuring all tasks are tracked and completed in a timely manner.
• Provide End User Training and End-User Support, aiding in the smooth operation of the system.
Requirements
• Minimum of 2 years of experience as a Dynamics 365 CRM Support Specialist or in a similar role.
• Proficiency in Configuration Management is essential.
• Exceptional Customer Service skills are required.
• Must have hands-on experience with Dynamics 365 Business Central.
• Proficient in Excel.
• Familiarity with Power BI is a necessity.
• Knowledge of Reporting Tools is mandatory.
• Good understanding of Accounting Principles.
• Experience in General Accounting is a plus.
• Ability to Create Workflows effectively.
• Experience in handling Work Orders.
• Must be familiar with Ticketing System.
• Experience in handling Service Desk Tickets is a plus.
• Ability to provide End User Training.
• Proficient in providing End-User Support.
• Familiarity with Power Apps is required.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Virtual Assistant, $45/hr, Remote, No Experience, Night JobDescription
We are actively searching for a Dynamics 365 CRM Support Specialist to join our team in Fountain Valley, California. In this role, you will be a crucial part of our operations, providing support to our users, implementing applications, and contributing to development. Your work will encompass a variety of tasks, including the creation of workflows and reports, as well as user training and support.
Responsibilities
• Assist users in utilizing Microsoft Dynamics CRM Field Service, particularly in the areas of Cases, Work Orders, and Schedule Board functionality.
• Develop and implement Power Apps to enhance user experience and productivity.
• Contribute to the implementation process, ensuring smooth and efficient application rollouts.
• Leverage your knowledge of Business Central and Project Operations to support daily operations.
• Utilize advanced Excel skills to manage and analyze data effectively.
• Employ Configuration Management techniques to maintain system stability and efficiency.
• Provide high-level customer service, resolving inquiries and issues promptly.
• Train and support users, fostering a comfortable and productive environment for application use.
• Utilize Reporting Tools such as Power BI to create comprehensive and understandable reports.
• Apply Accounting Principles and General Accounting knowledge in managing financial aspects of the system.
• Create workflows that streamline processes and enhance user experience.
• Manage Work Orders and Service Desk Tickets, ensuring all tasks are tracked and completed in a timely manner.
• Provide End User Training and End-User Support, aiding in the smooth operation of the system.
Requirements
• Minimum of 2 years of experience as a Dynamics 365 CRM Support Specialist or in a similar role.
• Proficiency in Configuration Management is essential.
• Exceptional Customer Service skills are required.
• Must have hands-on experience with Dynamics 365 Business Central.
• Proficient in Excel.
• Familiarity with Power BI is a necessity.
• Knowledge of Reporting Tools is mandatory.
• Good understanding of Accounting Principles.
• Experience in General Accounting is a plus.
• Ability to Create Workflows effectively.
• Experience in handling Work Orders.
• Must be familiar with Ticketing System.
• Experience in handling Service Desk Tickets is a plus.
• Ability to provide End User Training.
• Proficient in providing End-User Support.
• Familiarity with Power Apps is required.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
About the Company
Company size
10,000+ employees
Headquarters
Menlo Park, CA
Industry
Staffing & Recruiting
Robert Half carries a full load of personnel services. The company places temporary and permanent staff through eight divisions: Accountemps, Robert Half Finance & Accounting, Robert Half Legal, OfficeTeam (general administrative), Robert Half Technology (information technology), Robert Half Management Resources (senior-level professionals), and The Creative Group (advertising, marketing, and Web design). The firm also has an established internal audit and risk consulting division in Protiviti. Robert Half operates from more than 400 staffing locations worldwide.
