Administrative Support Specialist- Forensic Biology ID - 15179
Job Description
The primary job duties of this role are to perform routine and complex administrative duties and data support to the Forensic Biology section. The Specialist reviews requests for Forensic Biology testing, corresponds with stakeholders regarding requests for Forensic Biology testing, and utilizes computer software to accept, reject, and initiate testing services. The Triage Specialist will also be responsible for staging forensic evidence received in the section to ensure accuracy and readiness prior to assignment.
Specific Duties May Include, But Are Not Limited To
- Responds to callers in a courteous manner, providing a correct and timely response when possible, or routing to the appropriate source for a timely and accurate response; ensures more complex issues are resolved in a timely and appropriate manner.
- Receives and logs requests for Forensic Biology testing
- Reviews evidence received for forensic testing to ensure accuracy and readiness prior to case assignment
- Utilize tools for the tracking of calls, emails and other client communication channels
- Communications with prosecutors, defense attorneys, and investigators regarding services provided by the Forensic Biology unit via calls, e-mails, etc.
- Compiles data for use in a variety of reports, surveys, inventories, studies, etc. Assist with administrative tasks as needed in the Forensic Biology section.
CODIS Unit Duties
- Utilize tools for the tracking of calls, emails and other client communication channels
- Manage CODIS unit email bucket, respond/delegate when appropriate, save/store emails in compliance with HFSC records policy
- Communication with prosecutors, defense attorneys, investigators, and other CODIS laboratories regarding CODIS match information
- Compose, edit and issue CODIS match notification reports utilizing the Laboratory Information Management System (LIMS)
- Compile data associated with CODIS metrics, such as case turnaround time
- Assist with administrative tasks as needed
- Assist in preparing required monthly reporting of Investigations Aided and Hit Statistics to the Texas State DNA database system (SDIS) and/or the National DNA database system (NDIS)
Administrative Support Duties
- Gather and prepare data for periodic grant reporting
- Coordinate documentation, approvals, travel arrangements, and reimbursements for grant and non-grant related travel/training
- Assist with outsourcing shipment preparation and receiving
- Prepare and/or review outsource reports for release to stakeholders
- Assist with administrative tasks as needed
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Required Experience
MINIMUM EDUCATIONAL REQUIREMENTS
Bachelor's degree in business administration, communications, or a related field is required. Relevant work experience performance administrative duties may be considered in lieu of the degree.
Minimum Experience Requirement
A minimum of 1 year of experience in an administrative role is required. One years experience in a law enforcement agency working with case investigations and/or administrative duties is strongly preferred. Experience in a forensic lab environment is a plus.
Skills
KNOWLEDGE AND SKILLS REQUIREMENT
- Excellent verbal and written communication skills
- Demonstrated strong organizational skills
- Ability to work well with all levels of employees and outside contacts
- Demonstrated ability to think critically, troubleshoot effectively and make timely and sound decisions
- Demonstrated ability to work well with details
- Demonstrated skill in effectively utilizing technology and related software applications, with proven expertise in Microsoft Office applications
Benefits
Houston Forensic Science Center offers a competitive salary and benefit package.
Keyword: (Administrative Support)
