Cash Manager ID - 14261
Position Summary — The Cash Services Manager plans, directs, and carries out strategies and policies relating to Cash Operations.
Essential Functions — An individual in this role must be able to perform the following functions with or without reasonable accommodation.
- Addresses personnel matters in adherence to departmental protocols, established casino standards, and procedural guidelines.
- Prepares and manages budget, including expenses related to staffing levels, capital expenditures, and maintenance costs.
- Assumes Human Resources responsibilities for the department, cultivating a collaborative work environment that encourages teamwork, provides performance feedback, and upholds mutual respect.
- Ensures high-quality compliance with company policies and legal requirements.
- Demonstrates professional communication skills, fostering and sustaining positive relationships with both staff and management.
- Executes all duties in compliance with regulatory statutes, the employee handbook, departmental policies, and safety regulations at the Casino.
- Providing strong leadership to guide and inspire teams. Building and managing high-performance teams. Mentoring and developing team members.
- Making critical decisions that impact the overall success of the organization.
- Communicating the organization's vision, mission, and goals to employees.
- Addressing complex problems and challenges within the organization. Implementing solutions to improve efficiency and effectiveness.
- Leading and managing organizational change initiatives. Adapting strategies and operations to meet evolving business needs.
- Identifying and mitigating risks that could impact the organization. Developing and implementing risk management strategies.
- Providing regular reports on key performance indicators and other relevant metrics. Keeping senior leadership and stakeholders informed about the organization's performance.
- Ensures compliance through extensive knowledge of MICS, TICS BSA Title 31 and applicable gaming regulations.
- Must be able to write SICS (Systems of Internal Controls Stands, Policy and Procedures)
- Must be able to create training programs.
- Must have excellent people skills with a strong background in customer service.
Qualifications
- High school diploma or G.E.D. and five (5) year or equivalent supervisory/management experience in cash handling required.
- Business education preferred.
Knowledge, Skills, and Abilities
- Ability to lead and motivate team members, fostering a positive and productive work environment.
- Ability to multitask and work as part of the team and to promote a cooperative approach between departments.
- Excellent problem solving and critical thinking skills.
- Ability to use Microsoft Office Suite; particularly: PowerPoint, Excel, and Word.
- Must have good written and verbal communication skills, multitasking skills, and the ability to adapt.
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