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Freight Processing Lead - Burien - Big Lots Stores ID - 13926

Description

Freight Processing Lead Role

 

We offer extra savings with a 20% discount on almost everything in store – even food, and a 30% discount on Indoor and Outdoor furniture. Additionally, you'll enjoy same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more.

This role leads the freight team, providing leadership, planning, and direction during sales floor merchandising preparation, truck unload, stocking, ticketing, and backroom organization processes in the store. You will work side by side with the freight team while maintaining accountability for truck unload, freight-processing, merchandising metrics, and presentation standards in the store.

As Manager on Duty, you will lead and provide direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Occasionally, you may be required to run a cash register, perform customer service on the sales floor, or assist with recovery as needed. You will collaborate with store leadership to accomplish store merchandising goals and tasks to drive overall store performance.

Key Responsibilities:

  • Plan and lead preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team.
  • Provide clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.
  • Analyze and evaluate staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis.
  • Track, calculate, and report freight productivity metrics within the store on a weekly basis.
  • Provide feedback to store leadership regarding the team's performance and ability to meet freight metrics.
  • Responsible for stockroom organization and cleanliness, including back stock control.
  • Prepare for upcoming merchandising efforts and reconcile all inventory transactions, in conjunction with store merchandising leadership.
  • Serve in the Manager on Duty role as needed, including opening and closing the store, and ensuring that store, merchandising, and customer service standards are continuously met.

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Qualifications:

  • High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
  • Minimum two years retail management experience preferred.
  • Strong decision-making, problem resolution, and interpersonal skills required.
  • Ability to lift, carry, push, and pull a minimum of 50 pounds required.
  • Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
  • Basic English literacy, math, and PC skills required.
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