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UPS Field Service Engineer - Miami - Unified Power ID - 14840

Description

Job Title: Field Engineer

Unified Power is a premier national critical power service provider, offering expert solutions to Uninterruptible Power Supply units, generators, DC Plants, PDUs, and more. Our clients trust our skilled field service and support staff to deliver world-class service while maintaining critical power infrastructure across the country.

We are seeking a highly skilled, motivated, and success-driven Field Engineer to join our growing team.

Position Description:

Our Field Service Engineers hold a critical customer-facing role to ensure our customers' needs are exceeded. They are responsible for troubleshooting and preventative maintenance of UPS systems, AC/DC Rectifiers, Batteries, and Power Distribution Units (PDUs) at various customer sites.

Key Responsibilities:

  • Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area.
  • Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements.
  • Participate in the development of Methods of Procedures (MOP), when required.
  • Participate in regular training sessions held at the company's headquarters utilizing test equipment to enhance trouble-shooting skills.
  • Discuss problems related to maintenance or operation of equipment with in-house and OEM technical support, when necessary.
  • Communicate with customer site personnel to keep them apprised of all onsite or equipment-related issues.

Qualifications:

  • 3-5 years working in the critical power industry with UPS, DC Power Systems, and/or OEM experience.
  • Previous military experience in electronics or avionics or a 2-4 year technical degree or certificate.
  • Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDUs, Inverter Systems, etc.
  • Knowledge of equipment manufacturers (OEM) specifications.
  • Capable of utilizing hand tools and test equipment to perform work.
  • Excellent verbal and written communication skills.
  • Extremely customer-service oriented.
  • Ability to work independently and resourcefully with good initiative and discipline.
  • Must be able to perform repeated bending and lifting of up to 100 pounds during certain services.
  • Must possess a valid driver's license and maintain a fully insurable status.
  • Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel.
  • Must be willing to apply for Security Clearance with the US Federal Government.

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The Highlights:

  • Competitive Salary.
  • Ongoing education via our web portal, Unified Power University, and at various company facilities across the nation.
  • Opportunity for career advancement within our growing organization.
  • Competitive benefits including but not limited to:
  • Medical.
  • Dental.
  • Vision.
  • 401(k) company match.
  • Company-paid Life Insurance.
  • Company-paid Short- and Long-Term Disability.
  • Tuition Reimbursement.

Corporate Values:

  1. Safety First – Safety Doesn't Happen By Accident.
  2. Personal Integrity & Accountability in All We Do.
  3. Knock-Their-Socks-Off Customer Satisfaction.
  4. Best-In-Class Employee Career Satisfaction.
  5. Sustained, Profitable Growth.

Our employees make the difference through their passion and purpose every day.

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