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Homelessness Solutions Manager ID - 12805

Job Description

Salary : $73,744.94 - $91,358.18 Annually

Location : Downey, CA

Job Type: Regular, Full-Time

Job Number: 23-073

Department: City Manager

Opening Date: 04/22/2024

ABOUT THE POSITION

NOTE: THIS IS A RE-POST TO ALLOW FOR THE CONSIDERATION OF ADDITIOANL APLICATIONS. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.

The City of Downey is seeking a compassionate and energetic Homelessness Solutions Manager to join the City Manager's Office.

Under direction of the Assistant City Manager, assists in the implementation of the City's homelessness outreach programs within the City. Under general supervision, coordinates and oversees the City's Homeless Action Plan programs focused mainly on those at risk of or experiencing homelessness in the City; and collaborates with public agencies, businesses, and non-profit organizations involved in the planning and delivery of services and facilities to homeless persons.

Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across-the-board pay range increase and a comprehensive benefit package.

An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year.
EXAMPLES OF ESSENTIAL FUNCTIONS

The following examples are intended to describe the general nature and type of work performed at a journey level by an incumbent. Depending on assignment, duties may include but are not limited to the following:

  • Serve as the City's point person for Homelessness resources and questions
  • Maintain the City's Homeless Resources hotline, website and brochure
  • Update and implement the City of Downey Homeless Action Plan
  • Develop public/private partnerships to support plan initiatives
  • Establish a good rapport with the homeless population
  • Provide outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed
  • Manage outreach and cleanup efforts
  • Coordinate the annual homeless count with community stakeholders
  • Manage the City's homeless outreach service provider contracts
  • Develop and coordinate a working group of representatives from city departments who will implement homeless prevention and intervention strategies, including the Downey Police Department Mental Health and Homeless Outreach teams and the Housing Manager who oversees Community Block Grant Funding for various homeless outreach services, such as hotel vouchers, rapid and transitional housing.
  • Meet with various local providers, agencies, workforce boards, non-profits and faith-based organizations to facilitate needed services, resources, and opportunities; and establish and maintain effective relationships with governmental and community agencies regarding programs and services.
  • Serve as the City representative on the Gateway Cities Council of Governments Homelessness TAC and the SPA 7 Homeless Coalition meetings
  • Serve as the staff liaison to the City Council Homeless Subcommittee
  • Maintain data and statistics on the City's existing homeless population and services, and provide any information needed for resources through County systems.
  • Prepare program reports and make presentations concerning program activities, goals, and objectives.
  • Participate in the development and administration of program budgets
  • Apply for and administer federal, state, and local grants to expand resources
  • Monitor program expenditures, identify and recommend resolutions for budgetary issues.
  • Facilitate workshops, trainings, and meetings within City department and outside government and community agencies.
  • Participates in public outreach and education.
Interact with co-workers at all levels in the organization, in a collaborative and customer service-oriented manner.
QUALIFICATIONS

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience and Training:
  • Two years of grants and/or case management experience in a governmental or nonprofit organization with an emphasis on homeless services, data analysis, and evaluation and policy development.
  • Equivalent to a Bachelor's degree from an accredited college or university, with major course work in public or business administration, social science, counseling or a related field.

License or Certificate:

Knowledge of:Pertinent federal, state, and local laws, codes and regulations. Local homeless service coordination efforts including the Los Angeles Continuum of Care, Los Angeles Homeless Services Authority, Los Angeles County Homeless Initiative, and other local activities to address homelessness. Best practices in homeless service delivery systems. Principles of public administration. Quantitative and management analysis techniques. Project management methods and techniques. Methods of research program analysis and report preparation. Modern office procedures, methods, and computer equipment.

Ability to:Coordinate the work of contract partners, support personnel and sub-recipient partners. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of homeless program goals. Conduct research, and develop and assess surveys and analyze data. Act as a resource for concerns of departments, boards, and commissions. Keep abreast of current innovative methods to address homelessness. Perform various reviews and evaluations to determine program compliance. Prepare and administer budgets. Deal effectively with the public, community groups, governmental agencies, and City boards and commissions. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Respond to common inquiries or complaints from customers, or members of the community. Prepare correspondence and reports. Manage time, plan and organize administrative work effectively. Maintain privacy and confidentiality of information.
ADDITIONAL INFORMATION

California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles.

Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. An incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds.

Testing & Selection Process:

All application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete application may be removed from consideration. All information submitted is subject to verification.

Those applicants who are assessed as meeting the desired qualifications for the position will be invited to participate in the examination process which will consist of:

An appraisal (oral interview) examination weighted 100% to assess the applicant's knowledge, education, experience and general ability to perform the essential functions of the position.

Candidate(s) who complete the appraisal interview with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority.

An employment offer is contingent upon acceptable results from a completed background review, including a fingerprint check with the California Department of Justice (DOJ). A pre-placement medical exam will be scheduled after the issuance of a conditional offer of employment.

Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at ([redacted] at least 72 hours in advance.

NOTE: This recruitment is open on a continuous basis and may close without prior notice. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration.

To view the benefit summary for this position please click

The City of Downey is proudly committed to continuously improving the quality of life for the Downey community by providing excellent service in a professional, ethical, and responsible manner. Our values include Integrity, Commitment, Respect, Teamwork, Engagement, Passion, and Excellence.

01

Which of the following best describes your highest level of completed formal education?
  • None
  • Some High School
  • High School graduate or equivalent
  • Some College
  • Associate's Degree
  • Bachelor's Degree
  • Coursework beyond Bachelor's degree
  • Master's Degree or higher


02

Do you have at least two (2) years of experience working within outreach or homelessness services? If yes, please describe your experience below. If no, please enter N/A below.

03

What is your approach to helping people experiencing mental health challenges or substance use disorders?
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